Privacy Policy

Last updated: April 2026

1. Who We Are

This website is operated by R-SECURE LTD, a company registered in England and Wales (Company No. 16564446). We are committed to protecting your privacy and handling your personal data responsibly.

For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), R-SECURE LTD is the data controller.

2. What Data We Collect

When you use our website, we may collect the following personal data:

• Contact information: name, email address, phone number, and postcode, submitted through our contact form.
• Project details: any information you provide in the message field, including property details, requirements, and specifications.
• Uploaded files: photographs, measurements, or design documents you choose to attach to your enquiry.

We do not collect any personal data automatically through cookies or tracking scripts beyond what is strictly necessary for the website to function.

3. How We Use Your Data

We use the personal data you provide to:

• Respond to your enquiry and provide information about our products and services.
• Prepare and deliver tailored quotations.
• Arrange consultations, site surveys, and installations.
• Communicate with you about your project.

The legal basis for processing your data is legitimate interest (responding to enquiries and providing quotes) and, where applicable, contractual necessity (fulfilling orders and delivering services).

4. Third-Party Services

We use the following third-party services that may process your data:

• Vercel: hosts this website. Vercel may process your IP address and basic request metadata for security and performance purposes. Vercel Privacy Policy.
• Hostinger: hosts our mailbox infrastructure. Submitted enquiries are delivered as email to our R-SECURE inbox via Hostinger's mail servers. Hostinger Privacy Policy.
• Google Fonts: provides web fonts used on this website. Google may collect your IP address when loading fonts. Google Privacy Policy.

We do not sell, rent, or share your personal data with any other third parties for marketing purposes.

5. Data Retention

We retain personal data submitted through our contact form for a maximum of 12 months from the date of submission, unless we enter into a contractual relationship with you, in which case data will be retained for the duration of the contract plus any period required by law.

Uploaded files are retained only for the duration necessary to assess your enquiry and provide a quotation, and are deleted within 12 months if no contract is agreed.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of any inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to data portability: request a machine-readable copy of your data.
• Right to object: object to processing of your data based on legitimate interest.
• Right to restrict processing: request that we limit how we use your data.

To exercise any of these rights, please contact us at info@rsecure.co.uk.

7. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: info@rsecure.co.uk
• Phone: 020 8058 8502